My most recent experience is my second major repair (rear axle bearings and transmission overhaul). I have been very pleased with the personnel as well as the quality of work. They accurately and honestly diagnose the problem and tell you what you need and what you don't need, and get your authorization for each step of the process. They explain your options, along with the pros and cons of each. I feel that they perform repairs the way that I would, given the right facilities - going with OEM when best, and replacing OEM with better parts when possible. I am glad I found them.