Frequently Asked Questions

 

We hear dozens of questions daily from clients like you. We took the time to compile the most common questions for you to read through. Please feel free to e-mail us with your questions.

1) Why should I choose Circle D to repair my transmission?

You should choose us if you appreciate a straightforward, informative approach. We always give you an up front estimate and our past experience allows us to provide a normal drive out-the-door price range. We provide you with these estimates so that you can make an informed decision about your transmission repair. Click on this ATRA link for more information about the cost of automatic transmission repair.

2) Why can't you just tell me how much its going to cost? Another facility gave me an exact cost.

Scenario 1: Let's assume that your transmission has an internal problem and needs to be rebuilt. After we have obtained your authorization to remove the transmission we need to disassemble it for hard part
inspection. At this point we are looking for damaged hard parts & for fatigue in normal wear items. There is no way to know what hard parts we need to replace without completely disassembling the transmission.

Scenario 2: Let's assume you thought you had a major problem because the transmission would not up shift. However, faulty shift solenoids, defective modulators and cables out of adjustment are just a few of the minor things that can cause a transmission to "stop shifting." We are trained specialists who always follow the same diagnostic approach which allows us to differentiate between minor and major problems

3) What do you mean the estimate includes soft parts, but not hard parts?

Putting it very simply, soft parts are the items that we replace in every rebuild - they include things such as
the clutches, rings, bushings, seals, gaskets and filter. Hard parts are items such as the transmission case, pumps, drums, chains, planetary gears and electrical components. Hard parts are replaced only if damage
has occurred to that particular part.

4) What does it mean to retrieve trouble codes?

Late model computer controlled vehicles are equipped with an on-board control module. As the vehicle
malfunctions a signal is sent to this module where it is stored in the memory as a trouble code. We are able to retrieve trouble codes by connecting our diagnostic equipment to the vehicle.

5) Wow! Circle D looks like a top-notch repair facility. I am interested in pursuing a career in transmission repair and am wondering what benefits are offered to employees and how do I go about setting up an interview?

Here are just a few of the benefits Circle D offers to its employees:

  • 401(k) Retirement Plan
  • On-going training programs
  • Uniforms
  • Tools
  • 5 day work week
  • Clean & Safe work environment

If you would like to schedule an interview, please contact us during business hours to arrange a meeting. Thank you for your interest in our company.